Membership plans
Choose the level of support that suits your family.
Supporting families overseas with trusted visits, practical assistance and coordination back home.
Memberships are optional.
You can join HomeBridge Global free and use it case by case. Memberships add regular visits, included benefits and lower member rates.
Launching in Sri Lanka.
Explore our membership options and join the waitlist for priority access.
Three memberships. Explained simply.
See the difference between Bridge, Connect and Assist before choosing the level of support that suits your family.
Access
Bridge
Stay connected. Call on us when needed.
USD 14per month
No monthly visit included
Member rates apply to every visit you book.
Additional member visit rates
- Welfare Visit
- USD 29
- Comprehensive Visit
- USD 59
Included
- Secure household and family profile
- Customer portal access
- Dedicated HomeBridge support
- Family preferences and key contact records
- Priority booking
- HomeBridge member pricing
- Structured update after every purchased visit
Not included — charged separately
- Included monthly visit
- Budget tracking in the customer portal
- External supplier charges
- Priority or short-notice welfare visits
- Hospital or appointment accompaniment
Best for: Families who want a trusted connection back home but only require visits occasionally.
Reassurance
Connect
A trusted monthly check-in, with a clear update for the family overseas.
USD 39per month
Additional member visit rates
- Welfare Visit
- USD 24
- Comprehensive Visit
- USD 49
Included
- 1 Welfare Visit per month
- Visit duration: up to 1 hour
- Friendly conversation and companionship
- General wellbeing observations
- General household observations
- Agreed family checklist
- Simple assistance during the visit
- Basic technology assistance where appropriate
- Identification of anything requiring follow-up
- Photos where authorised
- Structured family update after the visit
- Customer portal access
- Dedicated support
- Priority booking
- Discounted member pricing for additional visits and services
Not included — charged separately
- Budget tracking in the customer portal
- Additional visits beyond the monthly allowance
- Practical household support tasks
- External supplier charges
- Priority or short-notice welfare visits
- Hospital or appointment accompaniment
Best for: Families who want someone checking in on their loved ones every month and providing a clear update.
Active Support
Assist
Dedicated time each month to check in and help get things done.
Additional member visit rates
- Welfare Visit
- USD 19
- Comprehensive Visit
- USD 39
Included
- 1 Comprehensive Visit per month — up to 3 hours
- General wellbeing and household overview as part of the visit
- Practical assistance and coordination during the visit
- Friendly conversation and companionship
- General wellbeing observations
- General household observations
- Agreed family checklist
- Photos where authorised
- Pre-agreed household support tasks
- Assistance organising everyday requirements
- Routine coordination during the visit
- Obtaining basic quotations
- Contacting approved service providers
- Scheduling approved external providers
- Following up previously agreed work
- Basic household or appointment coordination
- Simple technology assistance
- Review of outstanding family requests
- Detailed visit and action summary
- Customer portal access
- Budget tracking
- Monthly action summary
- Priority customer support
- Highest HomeBridge member discounts
Not included — charged separately
- A separate Welfare Visit (available at the Assist member rate of USD 19)
- Additional visits beyond the monthly allowance
- External supplier charges and purchases
- Priority or short-notice welfare visits
- Repairs, trades and specialist services (we connect you with trusted providers)
Best for: Families who want someone on the ground regularly checking in, helping with agreed tasks and coordinating everyday matters on their behalf.
Additional-visit rates apply to scheduled visits within the standard service area and operating hours, and are subject to availability and prior confirmation.
External supplier costs, purchases, repair work and specialist services are not included in the visit price. Where these are needed, we can connect you with trusted local providers who deliver them.
All membership and visit prices are shown in USD.
Two visit types. One simple difference.
Both visits start with a friendly check-in. Welfare keeps you informed. Comprehensive adds more time for practical help and coordination.
Welfare Visit
Check in · Reassure · Update
Up to 1 hour
Comprehensive Visit
Check in · Help · Coordinate
Up to 3 hours
Welfare Visit
Up to 1 hourA friendly visit to see how things are going and keep your family informed.
A Welfare Visit can include
- Friendly conversation and check-in
- General wellbeing and household overview
- Your agreed family checklist
- Simple assistance during the visit
- Anything needing follow-up highlighted
- Structured family update afterwards
Best for: Regular reassurance and staying informed from overseas.
Comprehensive Visit
Up to 3 hoursA longer visit that includes the check-in, with more time for practical help, everyday tasks and family requests.
A Comprehensive Visit can include
- Wellbeing and household check-in
- More dedicated time with your family member
- Agreed practical assistance
- Help with everyday errands or requirements
- Technology or household coordination
- Follow-up of agreed family requests
- Detailed visit and action summary
For example: helping with groceries, collecting an already prescribed item from a pharmacy, helping with a phone or tablet, or coordinating an everyday household requirement.
Best for: When you'd like someone to check in and help get things done.
A Comprehensive Visit is one longer visit — it includes the general check-in of a Welfare Visit, with additional time available for practical assistance and coordination.
External supplier costs, purchases, repair work and specialist services are not included in the visit price. Where these are needed, we can connect you with trusted local providers who deliver them.
Membership comparison
Welfare Visit
Up to 1 hour- BridgeUSD 29
- ConnectUSD 24Save USD 5
- AssistUSD 19Save USD 10
Comprehensive Visit
Up to 3 hours- BridgeUSD 59
- ConnectUSD 49Save USD 10
- AssistUSD 39Save USD 20
Additional-visit rates apply to scheduled visits within the standard service area and operating hours, and are subject to availability and prior confirmation.
External supplier costs, purchases, repair work and specialist services are not included in the visit price. Where these are needed, we can connect you with trusted local providers who deliver them.
All membership and visit prices are shown in USD.
Which plan is right for me?
Active Support
Assist
“I want regular reassurance and someone helping get things done.”
Join the WaitlistAdditional services
These services sit outside your monthly membership unless specifically included within a Comprehensive Visit, and are always quoted and approved before anything proceeds.
Additional Welfare Visit
An additional scheduled Welfare Visit beyond the membership allowance.
Bridge USD 29 · Connect USD 24 · Assist USD 19
Additional Comprehensive Visit
An additional visit of up to 3 hours for household matters, practical assistance and coordination.
Bridge USD 59 · Connect USD 49 · Assist USD 39
Priority / Short-Notice Welfare Visit
A visit requested at short notice, subject to staff availability and location.
Price confirmed before approval
Hospital or Appointment Accompaniment
A HomeBridge representative accompanies the family member to an appointment where requested and available.
Price confirmed before approval
Additional Coordination Request
An additional coordination request outside the membership allowance.
Price confirmed before approval
Extended Visit Time
Time required beyond the standard Welfare Visit or Comprehensive Visit duration.
Price confirmed before approval
Travel Outside Standard Service Area
Additional travel required outside the normal HomeBridge service coverage area.
Price confirmed before approval
How it works
- 1
Tell us about your family
We create a secure household profile, support preferences and key contacts.
- 2
Choose your membership
Select flexible access, a monthly visit or active coordination.
- 3
We visit and observe
A local HomeBridge representative meets your family and records agreed observations.
- 4
You receive a clear update
We share what happened, any concerns identified and recommended next steps.
- 5
You approve further action
External services proceed only after family approval of the scope and cost.
Important service information
Our service boundary
HomeBridge Global is a non-clinical support and coordination platform. Hands-on healthcare, repair work and specialist trades are delivered by qualified independent providers rather than by HomeBridge. Where these are needed, we can connect you with approved local providers and coordinate the arrangements for your family.